FAQ

Frequently Asked Questions (FAQ)

At Bizu Gifts, we want your shopping experience to be smooth, enjoyable, and hassle-free. Our FAQ section is designed to answer the most common questions customers have about our products, shipping, payments, and services. Whether you are looking for the perfect gift or want clarity about delivery times, we’re here to help you every step of the way.

What kind of products do we offer?

Bizu Gifts specializes in unique, creative, and high-quality gift items suitable for all occasions. From personalized gifts to trendy décor pieces and thoughtful accessories, we curate our collection to ensure there is something special for everyone. Our team constantly updates the catalog with fresh ideas to make gifting easy and memorable.

How does ordering and delivery work?

Placing an order with Bizu Gifts is quick and simple. Once you choose your product, proceed to checkout, and we will handle the rest. We partner with trusted delivery services to ensure your order reaches you safely and on time. Delivery timelines may vary based on your location, but we always strive to provide the earliest possible delivery.

What is our return or exchange policy?

Customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, Bizu Gifts offers easy return and exchange options. Simply contact our support team with your order details, and we will help you resolve the issue promptly. Please note that certain personalized or custom-made items may not be eligible for return.

How can customers contact us?

We believe in quick and friendly customer service. If you have any questions or need assistance, our support team is always ready to help. You can reach us through email, phone, or our social media platforms, and we will respond as soon as possible.